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Learning Disability Devon Designed by people with a learning disability for people with a learning disability

Questionnaire by Devon County Council about having assessments, reviews and meetings by telephone or video call. Please send us your feedback by Friday 7th of May.

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As we move out of lockdown, Devon County Council is working to improve services.

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During the last year, due to Coronavirus we have beenĀ  working in a new way.

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The new way of working includes using the telephone and video calls to carry out social care assessments, reviews and meetings.

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We would like to hear from people and their carers, who have used Adult Social Care Services, about having assessments, reviews and meetings using the telephone or video call.

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The feedback you share with us is anonymous. This means your feedback does not include your name.

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Your views will be used to help shape the way staff work to deliver services in the future.

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You can fill out this form online using your phone, tablet, laptop or computer.

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If you need any help filling out this form telephone Sally O’Donnell on 07933503314 who will be able to help you.

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The questions we would like you to answer are written below.

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Please tick any of the blue boxes below that say something about you. You can tick as many boxes as you need to.

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Have you, or you and your carer had an assessment, review or meeting with Devon County Council in the last year over the telephone or video call (not face to face )

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Do you think a telephone or video call is a good way to talk to people about your needs or the service you receive? Tell us what you think by clicking or tapping on the stars below. The more stars you choose the better you think it is.

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Would you be happy to have assessments, reviews or meetings by telephone or video call in the future?

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If you have said yes you would be happy to have assessments, reviews or meeting this way in the future please tell us why in the box below.

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If you have said no, you would not be happy to have assessments, reviews or meeting this way in the future please tell us why in the box below.

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If there is anything else you would like to tell us please write it in the box below.

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Thank you for taking the time to fill out this questionnaire. Your feedback is important to us.

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Don’t forget to click on the submit button below to send us your feedback.